Gold n Time
Refund and Return Policy
Merchandise will be accepted for exchange, store credit, or refund only when accompanied by a receipt or gift enclosure, all boxes, paperwork, laboratory reports, warranty certificates, and associated component parts (such as bracelet links, screws, etc.).
Merchandise may be returned for a refund to the original purchaser in the form of the method of payment received, within 10 days of purchase. Please allow 20 days for refunds in the form of a check, which shall be issued from our Corporate Office.
Within 30 days of purchase, merchandise may be returned for exchange or store credit (with one year expiration). Gift recipients are entitled to a non-refundable merchandise credit only.
Items which have been worn, sized, engraved, or otherwise altered items, as well as special order or custom items or items which have been sold at reduced prices or as final sale items may not be returned or exchanged.
All sale items are final sale.
Items may be returned to any of our store or by registered mail, UPS, or Federal Express, and insured for full value to: